Support

Is WeightSnap free?

Yes! WeightSnap is free to download and use. We offer optional premium features, but all core features including weight tracking, progress photos, comparisons, and Apple Health sync are completely free.

Where is my data stored?

All your data stays on your device. We don't have servers storing your personal information, weight entries, or photos.

Do I need to create an account?

No. WeightSnap works entirely without accounts. Just download and start tracking.

How do I import from Apple Health?

During onboarding, you'll be prompted to connect Apple Health. You can also enable it later in Settings. Once connected, tap "Import from Health" to bring in your historical weight data.

How do the AI coaches work?

WeightSnap features 6 different AI coach personalities. When you request insights, your weight data is securely sent to generate a personalized analysis. Your photos are never sent — only weight numbers and basic profile info.

Is the AI coaching medical advice?

No. The AI coaching feature is for entertainment and motivation only. Always consult a qualified healthcare provider with questions about your health.

How do I create a before/after comparison?

Tap the Compare tab, select two entries with photos. View them side-by-side, use the slider, or toggle between them. Add stats overlays and share directly.

How do I delete my data?

Swipe left on individual entries, or go to Settings to reset all data. Uninstalling the app also removes everything since nothing is stored externally.

Something isn't working. What should I do?

Try closing and reopening the app. Make sure you're on the latest version. If the issue persists, contact us at with details about what happened.

I have a feature request!

We'd love to hear from you! Send your ideas to . User feedback directly shapes what we build next.